The ordered items will be packaged in a manner to prevent damage during shipping and handling. When receiving the ordered items, the customer is obliged to check them for any possible damage or deviations from the number of items ordered and to immediately report this to the delivery worker and refuse to receive the delivered items. It is the responsibility of the customer to check the correctness of the order, as later claims will not be accepted. Items are delivered within 1-3 business days upon the completion of the order. The aforementioned delivery times apply to all locations in the Republic of Croatia.
Shipping is not included in the price of the item.
International Shipping: At checkout, you will see a guaranteed order total, including all shipping costs.
If you are unsatisfied with the item you have received, if you have any questions or if you would like to replace the item with the same model, please contact us via e-mail at: firstname.lastname@example.org within 14 days and we will do our best to accommodate your request, except if the item has already been worn or is damaged (if this damage was not caused by an error on our part or on the part of the delivery service).
It is considered that you have fulfilled your obligation on time if you send or deliver the goods to us, or to the person we authorized to receive goods, before the expiry of the above deadline. Refunds can only be made after the goods are returned to us or after you provide proof that you have returned the goods.
The return of goods is done at the address S.S. Kranjčevića 4, 42 000 Varaždin, Croatia. You pay for the shipping of the item yourself.